apex legends only loss in game

by vsdws
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apex legends only loss in game

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★★★★ Novice

Before reading, I am Korean and I am not good at English.
I was playing this game, and I turned on the performance display and suddenly increased ping about 10.

Clearly, the server selection checked that the ping and packet loss were normal, but not normal in the game.

I have changed DNS, restarted your Internet modem, and are using wired Internet.

My friend plays with me, but he is normal, but I am not.

What's the problem? Please help me.

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Re: apex legends only loss in game

★★★★ Novice

Oh I solve this problem to opening port!!! Thank you

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Re: apex legends only loss in game

Community Manager

Hello @vsdws

 

There are some other steps we can try which may help with the ping issues. A good place to start off would be with the basic connectivity steps from the EA Help website. If you're still having trouble after that check out the PC-specific steps as well. 

 

Let me know if you're still having trouble after that. Thanks!

 

 

/Kent

Kent.png
Message 2 of 7 (756 Views)

Re: apex legends only loss in game

★★★★ Novice
Message 3 of 7 (726 Views)

Re: apex legends only loss in game

★★★★ Novice

Oh I solve this problem to opening port!!! Thank you

Message 4 of 7 (711 Views)

Re: apex legends only loss in game

Community Manager

@vsdws 

 

Thank you for giving that a try. 

 

Is this always happening when you are grouped up with the same friend, or do you still have these same issues when you are playing alone? 

 

 

/Kent

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Re: apex legends only loss in game

★★★★ Novice

It randomly happened whenever with my friends and alone. Especially at evening it often happened

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Re: apex legends only loss in game

Community Manager

@vsdws 


Thanks for following up!

 

I'm glad to hear that opening the ports has helped with this. Thumbs up

 

 

/Kent

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