apex legends keeps running after close

by silverspike230
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Original Post

apex legends keeps running after close

★ Apprentice

Hi,

 

After playing Apex Legends, i exit the game but it shows that its still running, but in the task manager there is no task for apex legends running. however the system process is using a lot of power for some reason. I have to restart the PC to play again.

 

Please help.

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Re: apex legends keeps running after close

Community Manager

Hi @silverspike230

 

Are you launching Apex Legends through Origin, or do you use Steam? 

 

 

/Kent

Kent.png
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Re: apex legends keeps running after close

★ Apprentice
@EA_Kent Hi,

i tried with both, same issue.
Message 3 of 47 (6,611 Views)

Re: apex legends keeps running after close

★★★ Novice

i'm getting the exact same issue i've tried both clients and same issue occurs caused a major overheat as i went onto another game and it was trying to run both at once i've searched task manager and processes and there isn't one running for apex or EAC but the computer thinks they are still running 

Message 4 of 47 (6,569 Views)

Re: apex legends keeps running after close

★★★★ Novice

I've tried in both and got the same error. Even format my pc and still happening. The issue comes from the game, not cpu

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Re: apex legends keeps running after close

★ Apprentice

I know i tried everything to check if its a driver issue or not. no problems found. its only started happening after the new patch.

Message 6 of 47 (6,544 Views)

Re: apex legends keeps running after close

★ Apprentice

Now I'm getting a code 30005 from the anti cheat repeatedly. Not able to play at all.

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Re: apex legends keeps running after close

★ Apprentice

I reinstalled windows and apex and still not able to play.

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Re: apex legends keeps running after close

Community Manager

Hey all,

 

I am curious if this is possibly an issue with Easy Anti-Cheat rather than the game itself. If you haven't already can you try repairing or reinstalling EAC to see if that makes any difference at all? 

 

For more information on how to repair or reinstall it check out the EAC website. Let me know if you're still seeing the same issues happening after that. Thanks!

 

 

/Kent

Kent.png
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Re: apex legends keeps running after close

★ Apprentice

I have completly removed the game and all files and formatted my system, the problem persists

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