apex account banned(live chat more than 100times ,phonecall and skype)

[EA_QueenBee]

Hey @biubiuTresh,

Like @Asmodeus566 already said, our terms of service team are the only ones with the power to lift your ban. If they've come to the conclusion that the ban was justified, and decide not to remove it, then I'm afraid there's nothing else I can recommend. We're not able to help with bans here on the forums. I'm afraid that, if after so any contacts they still haven't lifted the ban, then the ban is going to stay.

[biubiuTresh]

Hi @EA_QueenBee 

The crux of the problem is that I did not use illegal software, and your EA staff also admitted it, and explained that my account could not be removed from the system because of the reasons

of your EA staff. Isn’t this inconsistent?
You can even find records in EA contact history.
And I tried 120 minutes of phone calls and 100 cantact ous, and the results I got from the early 10 ea staff were completely different from the later conclusions.
I have sent the screenshot to your community message.

Peace and love, if i was a cheater, i wont keep contacting EA

[biubiuTresh]

For 8 months, I still don’t understand how inconsistent the attitudes of your more than 100 EA STAFFs are.

What did the official customer service do in the early days are inconsistent with the statements of many customer service staff later (100-10=90).

[biubiuTresh]

Hi @EA_QueenBee