Re: all skins, progress, and unlocks gone after switching from to steam and back

by EA_Mako
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Original Post

Accepted Solution

all skins, progress, and unlocks gone after switching from to steam and back

★★★ Newbie

wht do i do ?

 

Message 1 of 2 (136 Views)

Accepted Solution

Re: all skins, progress, and unlocks gone after switching from to steam and back

Community Manager

Hey @UberTodasParte,

 

This sounds like you may have unlinked an account from your EA Account, which would indeed affect your progress and cosmetics. 

 

The only way to restore that progress would be re-linking the original accounts.

 

If you're running into any trouble with that process please contact support directly and they'll be able to take a look at what other options may help out here. Thanks!

Mako.png

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Message 2 of 2 (134 Views)

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Re: all skins, progress, and unlocks gone after switching from to steam and back

Community Manager

Hey @UberTodasParte,

 

This sounds like you may have unlinked an account from your EA Account, which would indeed affect your progress and cosmetics. 

 

The only way to restore that progress would be re-linking the original accounts.

 

If you're running into any trouble with that process please contact support directly and they'll be able to take a look at what other options may help out here. Thanks!

Mako.png
Message 2 of 2 (135 Views)