account selling ban
by Allosaurus0Original Post
account selling ban
I have created a new account to play apex,
and on the 3rd day(4 hours game time) I got perma ban for sale reason?
Accepted Solution
Re: account selling ban
Hi @Allosaurus0,
Apologies if I was unclear; we can't review ban appeals. We are unable to help at all with ban cases on Answers HQ. It's a different team entirely that handles and helps with bans: the Terms of Service team. This FAQ is informative, it'll help answer questions you may have and clear up some other things: EA Bans and Suspensions - How they work and how to get in contact with us
If you've popped in an appeal to them using the steps I shared above, then it's on it's way to them. Terms of Service team will look into that ban for you and reach back out via email from the address 'noreply@ea.com', so keep an eye out on your email inbox for updates (and spam/junk folders...sometimes the emails can be routed through to there).
Thanks,
EA_Lanna
____________________________________________________________
＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds
All Replies
@Allosaurus0 were you trying to circumvent a ban on a previous account?
Please note:
I am a Community Volunteer.
I do not work for EA.
My views are my own.
Hi @Allosaurus0,
I'm sorry, we won't know why you were banned but our Terms of Service team can take a look into this for you if you think there's been a mistake. Please fill out the webform to send in an appeal to that team.
- EA_Lanna
____________________________________________________________
＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds
Re: account selling ban
Hi @Allosaurus0,
Apologies if I was unclear; we can't review ban appeals. We are unable to help at all with ban cases on Answers HQ. It's a different team entirely that handles and helps with bans: the Terms of Service team. This FAQ is informative, it'll help answer questions you may have and clear up some other things: EA Bans and Suspensions - How they work and how to get in contact with us
If you've popped in an appeal to them using the steps I shared above, then it's on it's way to them. Terms of Service team will look into that ban for you and reach back out via email from the address 'noreply@ea.com', so keep an eye out on your email inbox for updates (and spam/junk folders...sometimes the emails can be routed through to there).
Thanks,
EA_Lanna
____________________________________________________________
＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds
