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Re: account restricted PS4 Star Wars Battlefront 2

by EA_Blueberry
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account restricted PS4 Star Wars Battlefront 2

★★★★★ Newbie

I keep getting error 918 - account restricted. I have not received any email from you stating that my account is locked, banned, or restricted. I tried chat with technician about this issue. The chat window was open for about 10mins after stating that someone would be with me in 5 mins. Extremely poor customer service. I need answers on how to fix this issue. If someone reported me, you should have contact me via email to the email address on file. 

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Re: account restricted PS4 Star Wars Battlefront 2

Community Manager

Hi, @KimchiQween76 

 

There was a brief connectivity issue earlier that should now be resolved. Try giving your console a power cycle and you should be able to connect back online. If not, please let us know. Thanks for hanging in there with us!

 

 

/Blueberry

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Highlighted

Re: account restricted PS4 Star Wars Battlefront 2

Community Manager

Hi, @KimchiQween76 

 

There was a brief connectivity issue earlier that should now be resolved. Try giving your console a power cycle and you should be able to connect back online. If not, please let us know. Thanks for hanging in there with us!

 

 

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
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