March 2017
iam getting the same message as well,not able to play multiplayer.iam from india and there is no contact no for my country.your quick assistance will be appreciated.
June 2017
September 2017
September 2017
@StratusFire12 Hey, most of this thread seems to deal with older issues that should be solved.
As for your issue it seems some folks didn't get the update when they should, and matchmaking is failing due to mismatched versions of the game.
Can you restart your console (hold the front button until it beeps and shuts down) then try to update again?
September 2017
September 2017
@StratusFire12 Thanks. If you do still have issues can you check the game's version number and let us know?
To do this, go to the game on the dashboard, then choose "Manage Game" highlight BF1 then press LB & RB & View (View is to the mid-left of the pad below the Xbox symbol) This should show the appropriate game version info, as well as a bunch of other stuff that's not related to this issue.
Hopefully this is not needed though, and the update just goes through automatically now.
June 2018
My BF1 is doing the same issue on my Xbox one X. Internet is working, multiplayer connection is fine, I restarted the Xbox twice, and nothing worked. My gamer tag is EggHeadGeorge
June 2018 - last edited June 2018
BF1 also not matchmaking here on Xbox 1 X, SW version info TUN_1.054.32005_x64_zwks512sysnyr.
June 2018
UPDATE: Working after a full shut down and removing power for 5 minutes, annoyingly I keep being sent to empty servers with no players 80% of the time when using matchmaking