Xbox series x controller issue

[Kaiblaker]

Xbox series x controller won't response on start screen

[EA_Atic · Accepted solution]

Sorry for late response. @Kaiblaker  Could you try the following: 

Could you try to power cycle the console and see if that helps. 

How to power cycle: 

1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
2. Unplug the console's power cable. Wait 10 seconds.
3. Important Make sure that you wait at least 10 seconds. This step resets the power supply.
4. Plug the console power cable back in.
5. Press the Xbox button on your console to turn it on.

Thanks!

/Atic 

[EA_Atic]

Are you using Xbox seriers X or using it on a PC? @Kaiblaker

/Atic

[Kaiblaker]

• On the series x

[EA_Atic · Accepted solution]

Sorry for late response. @Kaiblaker  Could you try the following: 

Could you try to power cycle the console and see if that helps. 

How to power cycle: 

1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
2. Unplug the console's power cable. Wait 10 seconds.
3. Important Make sure that you wait at least 10 seconds. This step resets the power supply.
4. Plug the console power cable back in.
5. Press the Xbox button on your console to turn it on.

Thanks!

/Atic