Xbox one s

[sprawiedliwy2006]

Name vRaqz5682

Xbox one s have a problem and couldtnt log in for 4 days last week

[EA_Aljo · Accepted solution]

Hi there, @sprawiedliwy2006.

Are you still having trouble connecting? If so, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

[EA_Aljo · Accepted solution]

Hi there, @sprawiedliwy2006.

Are you still having trouble connecting? If so, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!