Xbox one matchmaking broken

[pootpoothihi]

I have been trying to move to Xbox in Apex legends, but matchmaking will go on for about 5 minutes, then say one person in queue, and stay their forever. This happens across all modes. Any suggestions.

[pootpoothihi]

Just remembered one possible cause, I do have parental controls that prohibit cross play and voice chat, but I have those turned off(the things, not parental controls). Maybe the game requires one of those to be available? Wouldn't make a lot of sense but sure.

[EA_Atic]

@pootpoothihi Allowing cross play would decrease the matchmaking times for you.

/Atic

[pootpoothihi]

@EA_Atic The issue isn't that the matchmaking times are long, it is that I have sat for an hour at 5:00 on a Saturday with one person in matchmaking. I think that is a glitch, because their has got to be someone else playing on xbox

[xxICEMANxx84]

My son is having the same issues and we have installed the game 5 times now and rest everything once and it's still broken. 

[pootpoothihi]

@pootpoothihi Sorry about how passive-aggresive that sounded, that was not intentional