Xbox one - constant dropping from game then can not connect error?

[shockwave76]

Hello!

I play on xbox one, and I always drop about 15 minutes into any multiplayer mode. I have tried checking all connections ( they are fine) and even reinstalled the game.

Same issue happens every time. I can play for about 15 minutes, then I get dropped from whatever map I am playing, and then it puts me in the "offline" homepage saying I am not connected to EA servers.  I go ahead and switch profiles, relog in, and am fine for another 15 minutes. 

IT IS NOT MY INTERNET connection...so any thoughts to what my issue is?

Does this happen to anyone else on Xbox one?

Help??

[shockwave76]

Anyone that has this problem or can help?

[shockwave76]

Anyone?

[EA_Atic]

Hello @shockwave76

Based on what you are writing I would say it’s something to with network because you get put in in to an offline stage in the mean menu.

What I can recommend is that you follow these basic networks troubleshooting. https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

/Atic