Help us improve Answers HQ! Take Survey No, Thanks

[Xbox One] wrong server and high latency

by STEFK85

Original Post

[Xbox One] wrong server and high latency

★★★★ Newbie

so after the latest update i have noticed that every teammate i play with is american, now i am british so why is everygame i played with american's, so i checked my server manually and i was set to salt lake city i then got an american friend from florida to check his server and he was set to london, i also asked my friends who stay close to me to check and they were all set to salt lake city, basically since the last update every single xbox one player has been default set to the wrong server and this is causing the horrendous lagg on xbox one just now, as i said abobe i checked 15 peoples server and all were wrong, it can be fixed manually but the problem is 90 % of people dont know how to, the game is lagging so bad it is unplayeble at times, when are you goong to fix this Apex !!!!!!!!

Message 1 of 3 (83 Views)

Re: [Xbox One] wrong server and high latency

Community Manager

Hi, @STEFK85 


Thanks for reaching out about this. We've seen reports come in and they're aware of it per the known issues list.

  • Server slow down / datacenter mismatching /general network performance.

Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here:
Message 2 of 3 (59 Views)

Re: [Xbox One] wrong server and high latency

★ Guide

Selecting the closest server with the lowest number didn't change anything for me, still lag out every gun fight.

Message 3 of 3 (54 Views)


Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection


Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help