Game crashes when friend joins

[Goldenboy7x]

Yeah, no one seems to give a *. Keep saying its our Xbox/network. Whatever, let them keep their worst company of the year award. I'm done with this game.

[DaViiDx31]

Well, after several attempts I think I managed to get some hope in all this.

[BPH_Wussie]

Awesome job! Now we wait and see? I hope the issue gets found and fixed. Thanks for pressing the issue.

[EA_Jenni]

Like I said, we are aware.  Lots of people look at the forums we just dont always post, but we do look over the bugs

[BPH_Wussie]

Thanks EA_Jenni. We understand you look at the forums but can't always post. Most people on forums just want acknowledgment from a mod or support member just saying they are aware. These kinds of bugs get frustrating. I appreciate your time in reading the forums and acknowledging this post. We don't mean to be pests. Thanks again. We look forward to getting this resolved.

[EA_Jenni]

We have the info from you guys but we havent been able to reproduce it here yet so it might take some time to figure out whats causing it

[BPH_Wussie]

Thank you for the update.

[XGD2]

Got new clues. I think its not a problem of the client side where the game crashes. I found out that no one can join my backyard or play garden ops with me. I think I cause the other game to crash by joining me.

[DaViiDx31]

Yeah, we know that. Still, you should be able to play any game online and any other game without issue. In my instance any game works fine, only this game in the particular instance of backyard crashing.

I'm fairly certain it is an issue in their client rather than ours.

[XGD2]

I found a workaround for me after three weeks. My hitron cve-30360 (cabel modem) causes other to crash by joining. I have an extra wireless router (tp-link wireless nano router) for guests. After a friend comes with his Xbox and we tried playing need for speed we have the same issue. His games crashes by joining my game. So I decided to connect my Xbox to my tp-link wireless router and it works. Can play garden ops with everyone and can host or join the backyard.

Hope that helps ea/pop cap to find a solition. Never have problems with the hitron cve-30360 bevor. Nat open of course.