Game crashes when friend joins

[BPH_Wussie]

So you running a physical copy of the game?

[Goldenboy7x]

Yes but it happened during the Beta also which was digital. I don't think it matters either way.

[BPH_Wussie]

Yeah I see that now wonder why they won't acknowledge this issue. Oh yeah it's EA lol.

Thanks for all the info everyone has posted I'm sure some day they will have this fixed but probably not before the the division is out.

If a workaround or fix is found please post.

[Goldenboy7x]

I just got word from the Specialist Team with a possible fix, here it is.

"Revoke access in Origin. If you do not have the Origin Client you will need a PC or Mac in order to download it. You will sign in and g to account and privacy and scroll down to connected accounts and revoke access. then sign into xbox and start PVZGW2 and it will ask you to reconnect your GT. and try again. I would do it for both accounts".

here is the link

https://help.ea.com/en/article/can-i-use-the-revoke-access-button-to-link-my-xbox-one-to-a-different...

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I am currently at work, but if you are able to test it now, let me know if it helps.

[XGD2]

Do it for both accounts. Still one game is crashing by joining the backyard.

[missitalia21]

No crash for me (crossing fingers) but everytime a friend join me in my backyard there is a big lag [at least i know someone is connecting x)] and sometimes it lags a little more than the usual. I'm on PS4

[XGD2]

we are one Xbox one and have exactly the same problem. One game is crashing by joining. The other one is fine.

[Goldenboy7x]

It still didn't work?

[XGD2]

Revoke accounts didn't work for us. Still one game is crashing when joining or inviting to backyard. 😩

[DaViiDx31]

Doesn't seem like anything is working. EA seriously needs to address this as a bug.