Re: Xbox EA Account Disabled

by EA_Atic
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Xbox EA Account Disabled

★★★ Newbie

I`ve been playing apex legends on Xbox since release day and I've not had aby trouble  until now, it says that my EA account is disabled but I can change the password to fix this, however i`ve never connected my Xbox to a EA account and i do not know how to update a password of a account: which i assume, is created as soon as i log into the xbox

 

The email associated with my Xbox is used on my EA account too, but they are not connected in anyway

 

Can anyone help>, I would like to keep all the progress I've made on the Xbox having pre Season 1 progress, but i guess beggars  cannot be choosers 

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Accepted Solution

Re: Xbox EA Account Disabled

EA DICE Team

Hey, @Sk_Titan for Account issues it's not something we can help with on AHQ and something you need to reach out to our game advisors on EA support.

How to get in contact with EA support:
https://help.ea.com/en/contact-us/
https://twitter.com/EAHelp

/Atic

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Message 2 of 3 (523 Views)

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Re: Xbox EA Account Disabled

EA DICE Team

Hey, @Sk_Titan for Account issues it's not something we can help with on AHQ and something you need to reach out to our game advisors on EA support.

How to get in contact with EA support:
https://help.ea.com/en/contact-us/
https://twitter.com/EAHelp

/Atic

Message 2 of 3 (524 Views)

Re: Xbox EA Account Disabled

★★★ Newbie

Did this ever get fixed?

Message 3 of 3 (431 Views)