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[XB1] Apex freezes when I press A to continue on the title screen

by UnbannableBanana

Original Post

[XB1] Apex freezes when I press A to continue on the title screen

[ Edited ]
★★★★ Newbie

When I start the game up, I’m met with a title screen and it says “press A to continue” but as soon as I do the game freezes. I’ve tried reinstalling three times now, I’ve tried waiting a few hours to see if it might load after a while, I’ve even tried hard resetting my Xbox. Nothing works. It wasn’t doing this until yesterday. 


If you have any ideas on how to fix this, please let me know.

Message 1 of 2 (43 Views)

Re: [XB1] Apex freezes when I press A to continue on the title screen

Community Manager



If you have the game installed on an external hard drive, make sure there aren't files on both the internal and external drive. That can cause some weird performance issues.

Do you have anything plugged into the USB slot other than a controller wire?


If you haven't performed a power cycle lately too, that is recommended whenever you have games crashing to the dashboard or freezing the console.


Power Cycle the Console

  1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

  1. Plug the console power cable back in.
  2. Press the Xbox button on your console to turn on the Xbox One.

Clear Mac Address

  1. Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.




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