What platform are you playing on?
If you're playing on Console, have you tried a different Controller to see if it works for you?
I play on xbox one. I have not tried a different controller because if I go into the dashboard or play other games no issues, but when playing anthem it wont even give the option to push x to interact. You are unable to open any chest or pick up some items.
"Have you tried a different controller"
You EA forum white knights need to stop posting stuff like this; it's embarrassing for both of us.
a month ago
Can you try clearing your MAC Address, and doing a hard reset on your Console?
Go to Settings, Network, Advanced Settings, Alternate MAC Address, and Clear. Then fully turn off your Console for about 30 seconds or so and turn it back on.
Let us know if this works for you.