March 2021
April 2021
April 2021
April 2021
April 2021
April 2021
Hey @CoolhandedCole
I haven't heard of cases getting deleted, have you sent multiple ban appeals?
Only one appeal is enough to make sure the TOS team reviews your case again.
Bans or suspensions can be given out for multiple reasons, you should have received a mail with all information about your ban and the reason behind it.
We can really assist you with ban appeals here as the Term of Service teams reviews these case by case.
False bans can always be given out but will always be a really small percentage of the number of bans.
If your account was falsy banned, I understand that would be extremely frustrating but then you will get your account unlocked soon.
Keep an eye on your email for updates on your case.
April 2021
April 2021
Hey @CoolhandedCole
Don't create more cases, only one case is enough to get your case investigated again.
Creating multiple will only send you back to the queue and maybe block you from creating more requests.
Please be patient and keep an eye on your mail inbox.
April 2021
first of all, it's their and second of all he clearly states he didn't hack so I'm not really sure what you don't get about that. The same thing just happened to me yesterday where I was just banned midgame while fighting another team.