Wrong email/password
by butter_my_eggrolOriginal Post
Wrong email/password
Accepted Solution
Re: Wrong email/password
@butter_my_eggrol To recover this account I'd like to ask you to do the following for me:
1. Go to http://help.ea.com/account-recovery/web-form .
2. Here put in a first/last name you feel comfortable with (can be anything).
3. Important! Put in an email address you DO have access to for communicating purposes (do NOT put in the email of your lost account or else we won't be able to reach you).
4. Click next.
5. On the form, please fill in at least 4 of the fields to help us prove you are the owner of the account. More is always better of course. We will use this to determine you are the owner.
Once that's been filled in it will be sent to our account recovery team. They will get back in touch with you via the email and if verified will help you change the account details so you can log in again and get your old email changed to the new one.
All Replies
Re: Wrong email/password
@butter_my_eggrol To recover this account I'd like to ask you to do the following for me:
1. Go to http://help.ea.com/account-recovery/web-form .
2. Here put in a first/last name you feel comfortable with (can be anything).
3. Important! Put in an email address you DO have access to for communicating purposes (do NOT put in the email of your lost account or else we won't be able to reach you).
4. Click next.
5. On the form, please fill in at least 4 of the fields to help us prove you are the owner of the account. More is always better of course. We will use this to determine you are the owner.
Once that's been filled in it will be sent to our account recovery team. They will get back in touch with you via the email and if verified will help you change the account details so you can log in again and get your old email changed to the new one.
