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World of chel loads game then returns to menu

by BloodRedMoon9
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Original Post

Accepted Solution

World of chel loads game then returns to menu

★★★ Newbie

Having an issue when trying to play world of chel

with my friends. Tested it 3-4 times with them trying to play a game. The game finds our online opponent, then we click “Ready”, the screen goes to the loading page, it loads all the way.

 

Then once loaded, my screen then returns to the world of chel menu (where you can choose 3v3 or 6v6). While this occurs for me, my friends tell me they do not get that and they’re in the game (they’ve been playing NHL 21 longer, I just purchased the game the other day).

 

We checked my network connections and everything was checking out. I attempted to test it myself with playing with others and the same thing still occurred.

 

Anyone else know what’s going on or if there is anything I need to do? Do I need to play X amount of games or what not for it to work? Is there something when creating your character I missed?

Message 1 of 8 (194 Views)

Accepted Solution

Re: World of chel loads game then returns to menu

Community Manager

@BloodRedMoon9 

 

It might be a good idea to change it still. Also, try clearing your alternate MAC address with these steps:

Go to your Xbox One Settings (Just press Start, then click Settings)
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"

Let me know if that makes a difference or not. Thank you.

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Message 6 of 8 (175 Views)

All Replies

Re: World of chel loads game then returns to menu

Community Manager

Hi there, @BloodRedMoon9.

 

What system are you playing on?

Message 2 of 8 (192 Views)

Re: World of chel loads game then returns to menu

★★★ Newbie
@EA_Aljo Xbox One
Message 3 of 8 (185 Views)

Re: World of chel loads game then returns to menu

Community Manager

@BloodRedMoon9 

 

Do you use a custom gamerpic? If so, try changing it to a default image. Let me know what happens. Thanks!

Message 4 of 8 (181 Views)

Re: World of chel loads game then returns to menu

★★★ Newbie
@EA_Aljo I do not use a custom gamer pic, I use one of the default ones.
Message 5 of 8 (178 Views)

Re: World of chel loads game then returns to menu

Community Manager

@BloodRedMoon9 

 

It might be a good idea to change it still. Also, try clearing your alternate MAC address with these steps:

Go to your Xbox One Settings (Just press Start, then click Settings)
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"

Let me know if that makes a difference or not. Thank you.

Message 6 of 8 (176 Views)

Re: World of chel loads game then returns to menu

★★★ Newbie
@EA_Aljo Changed the gamepic & cleared the MAC Address and that fixed the issue! Thanks!
Message 7 of 8 (168 Views)

Re: World of chel loads game then returns to menu

Community Manager

@BloodRedMoon9 

 

Great! If you have any more issues, please let us know. Good luck on the ice!

Message 8 of 8 (166 Views)
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