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[Workaround in 2nd post] - Game Crashes on Downloading Live Fixtures Screen

by Narsil96
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Original Post

Accepted Solution

[Workaround in 2nd post] - Game Crashes on Downloading Live Fixtures Screen

[ Edited ]
★★ Newbie

My games is crashing on downloading live fixtures screen. I have latest driver for my gpu. When I open Fifa 20 first time, I can't play kick-off. After that I restarted my game and for all of my tries, I cant pass downloading live fixtures screen.Game crashes without any error message. I am adding my dxdiag. 

Message 2 of 87 (2,561 Views)

Accepted Solution

Re: Game Crashes on Downloading Live Fixtures Screen

Community Manager (retired)

Hi all,

 

While we continue to work on a fix we have posted a workaround for this issue here.

 

If, after downloading that update, you started to see stability issues, either when booting the game, or when trying to play a match, please try the following:

 

  1. Start FIFA 20.
  2. Either ensure that you perform #1 without a network connection or that you select 'Cancel' when you see the 'Connecting To EA Sports' message.
  3. Once you have reached the Main Menu, without a network connection, move over to the 'Customize' tab.
  4. Select Profile.
  5. Select Profile Manager.
  6. Select the profile that is active.
  7. Scroll to Favorite Team.
  8. Select Liverpool.
  9. Reconnect your network cable or sign into the EA Servers.
  10. You should now be able to play the game as normal.

PS - In step #8, Liverpool is not the only team that would work, but we know that one does.

PPS - You will need to keep your favorite team set to this team until a future Title Update is released, which will specifically call out that you are able to change your favorite team back to the previously selected one.

 

I'll accept this post as a solution for visibility.

 

Cheers,

 

- Andy -

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Message 80 of 87 (1,456 Views)

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Game not loading

★ Apprentice

Product: FIFA 20
Platform:Sony Playstation 4
What is your gamertag/PSN ID? Mithrandir-420
Which mode has this happened in? Career Mode
Which part of the mode? Career mode - player
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? See screenshot
What happens when the bug occurs? Game will not load at all
What should be happening instead? It should be letting me play

Product: FIFA 20
Platform:Sony Playstation 4
What is your gamertag/PSN ID? Mithrandir-420
Which mode has this happened in? Kick off
Which part of the mode? Home & Away
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Not sure, look at my screenshot
What happens when the bug occurs? Whenever I load the game I get to the "press X" to start the game and it doesn't work, I'm literally stuck on that screen, can't play the game at all on any game mode. I didn't pay extra money for early access to just be denied it! Tried everything I can think of but it just won't load (note I had to select a random option for which mode it is happening in because I couldn't leave it blank)
What should be happening instead? The game should load

Message 1 of 87 (1,886 Views)

Re: Game Crashes on Downloading Live Fixtures Screen

★★ Newbie

When I tried to go offline, I can play kick-off. But when I go online, still my game is closing on downloading live fixtures screen.

Message 3 of 87 (2,544 Views)

Re: Game Crashes on Downloading Live Fixtures Screen

★★ Novice

Same error Frown

Message 4 of 87 (2,534 Views)

Re: Game Crashes on Downloading Live Fixtures Screen

★ Novice

I have the same issue on the xbox one

Message 5 of 87 (2,511 Views)

Re: Game Crashes on Downloading Live Fixtures Screen

★★★★ Novice

same issue 

Message 6 of 87 (2,496 Views)

Re: Game Crashes on Downloading Live Fixtures Screen

★★ Novice

same error and the game has just released 

Message 7 of 87 (2,485 Views)

Kick Off Mode with Online Rosters ?

★★★ Novice

Product: FIFA 20
Platform:Sony Playstation 4
What is your gamertag/PSN ID? cengizhansaka
Which mode has this happened in? Kick off
Which part of the mode? Classic Match
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Trying to kick off mode with online rosters. Its kick me off with an error report, about 5-6 times.
What happens when the bug occurs? An error report.
What should be happening instead? Should be get in to play ? Maybe ?

Every time I try to download latest transfer, its kick me off the game with an error report. 

Message 8 of 87 (1,910 Views)

Re: Kick Off Mode with Online Rosters ?

★★ Newbie
@cengizhansaka It happens to me too but i play with XboxOne platform!!
Message 9 of 87 (1,894 Views)

Re: Game Crashes on Downloading Live Fixtures Screen

★★ Newbie

I also have this issue on Xbox One X. I get the "Downloading & applying online squads" message, the console hangs and crashes the game back to the Xbox home screen.

Message 10 of 87 (2,465 Views)
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