January 2023 - last edited January 2023 by EA_Aljo
***Edit: This issue should be resolved now. Please try logging in again and report back if that's working or not. If any of you disabled Two Factor Authentication, make sure it is re-enabled. Thank you!***
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January 2023
Hello, everyone. It's possible this issue has now been resolved. Can you all please try logging in again? Let me know if it works or not. Thanks!
January 2023
Seen this error in the FIFA thread, but I have yet to see it mentioned for NHL 23.
Bought the game earlier, waited forever for it to download and now I can't play it because I get a "Cannot communicate using SSL" error. I have tried the possible solutions mentioned in the FIFA threads and online, but all I get is a white screen when loading the game. I can't even make it to the main menu.
The annoying thing is, I only have until tomorrow to redeem the Mighty Ducks stuff in Ultimate Team but I can't do that unless I can actually get onto the game.
Can anyone help???
January 2023
Same stuff here man. This is so frustrating. I’ve re started. I’ve rebuilt my data base. I have no idea what to do anymore. I’m going bonkers.
January 2023
January 2023
I don't even get that on the PS4, all I get is "Cannot communicate using SSL" followed by a white screen that I can't even leave without closing the application. I need to access Ultimate Team in order to claim the Mighty Ducks content before tomorrow which is annoying me more than anything.
January 2023
I am having the same problem! I want my Ducks stuff!
January 2023
Work-around posted here: https://answers.ea.com/t5/Technical-Issues/Work-around-for-SSL-Connection-Error/m-p/12178485#M1733
January 2023
Didn't work for me. I don't even have the verification turned on.
January 2023
Unlink your PSN account from your EA account then launch NHL again. It should prompt you to log back into your EA account so your PS is linked again.
Might take a few attempts but this solved it for me. If it doesn't prompt you to link your accounts on 23 then just load up an older NHL game and do it from there. If it comes up saying you can't connect to EA servers, just keep trying - it'll work eventually.
January 2023
Try these steps first to clear up any problems you may have when connecting to an EA game.
Troubleshoot and test your connectionReset, update, or link your account information.
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