Re: Won't let me log in on Main account do to 'network issue'

by juangoku642
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Original Post

Won't let me log in on Main account do to 'network issue'

★ Novice

The game claims I can't log into my main account due to a network issue bit it lets me log into my 2nd account no problem. Doesn't matter if I'm on cell or wifi and I've tried uninstalling and reinstalling the game. I was told on the phone this was a known issue and there was so Ethan's on the forums about it, but I haven't seen anyone acknowledge this as a known issue there. I just want to make sure this isn't just my one account.

Message 1 of 6 (576 Views)

Re: Won't let me log in on Main account do to 'network issue'

★★★ Newbie

I'm have the same problem, any update?

Message 2 of 6 (535 Views)

Re: Won't let me log in on Main account do to 'network issue'

[ Edited ]
★★★★ Novice

Same issue, i did create a new account today (alt) but while i am trying to connect it to newly created fresh email it claims i cant do it due to a network issue. I am switching acc to my main and everything is fine.

Screenshot_2018-11-01-03-43-50.png

Message 3 of 6 (507 Views)

Re: Won't let me log in on Main account do to 'network issue'

Community Manager

Hey all,

A new content update just went out yesterday. Are you all still experiencing this? If so, can you try all the steps found for your specific device below and let me know whether they helped get you back on or not? Thanks!

Android users can find them here.

 

iOS/Apple users can find them here

 

 

Blueberry.png
Message 4 of 6 (461 Views)

Re: Won't let me log in on Main account do to 'network issue'

★★★★★ Newbie
Tried every step for Android (S7 Edge) and I'm still having issues.
- Restarted phone
- Restarted app
- Reinstalled app
- Played through tutorial as a guest

Still nothing.
Message 5 of 6 (431 Views)

Re: Won't let me log in on Main account do to 'network issue'

★ Novice

it won't allow me to sign in, get the same error network message, ive had an unusable app on my phone for a week now 🙁

Message 6 of 6 (273 Views)