February 2019
I think this is the same problem I have. Why did it let you create another ID with the same email? So confused.
April 2019
I followed the directions, and it said I claimed it but it’s not showing up no matter what I do
July 2019
My ea account is linked to my xbox gamertag but still having this problem
July 2019 - last edited July 2019
For everyone still having this issue of not getting the loot, i was trying today aswell to get the new apex loot off twitch. Nothing showed up in game that i received it and twitch said i claimed it. after a bit of fiddling around (unlinking profile etc) i found the loot, it however didnt give me a pop up saying i got it. i just found it unlocked in my loadout and legends tabs. just double check there to see if you havent already got it unlocked.
EDIT: Its rare items.
July 2019
I'm on PC and I'm having the same problem.
September 2019
September 2019
December 2019
did this work?
September 2020
The same with me . It pisses me off because I can't get the last three of my skins for Rampart,Bloodhound and Gib. Why can''t I get my skins /loot? ????