Won’t give me twitch prime loot for Apex Legends

[erik196812]

I linked my EA account to my twitch prime account and it said that I claimed my rewards but then it didn’t give me my loot. I have refreshed my game a couple times now and it still will not work. Thank you for taking the time out of your day to help with my problem.

[immortal-DS]

I'm having this same problem, iv tried disconnecting my accounts and reconnecting them, still no help

[DylBoy5]

Having the same problem on xbox right now. 

[immortal-DS]

im on xbox as well, maybe its an xbox problem??

[erik196812]

Also to add to that I’m on PS4

[WayneOfPayne]

It's most likely because your PSN/XBox account is linked to a different EA account. I'm having the same problem and have already been in multiple sessions with tech support.

[erik196812]

Do you know how to fix it?

[ItsAffie]

I also have the same problem, but what I think is that our gamertag isn’t connected to our EA account. EA doesn’t give us an easy way of doing this, so we have to try and find a game that isn't Apex Legends and sign in to a game that EA provides online to. I’m not sure if it works, but I’m giving it a shot.

[Twinkslayur]

Let us know how this works. I'm on hold waiting got an admin to link mine.

[Frozteh]

I have no way to login to origin via my PlayStation and this is obnoxious.