Wiped of 3 million coins

[faradmir12345393]

I play this game everyday for hours on a time and 3 million is not something I just stumble upon I grind , I work the auction house and I grind the field passes . I sold my team plus the coins I already had from grinding equal at 3 million . So when I took a break from the game and log back on at 10:45 my account was wiped of 3 million coins as someone who plays everyday this really pissed and madden 23 people who determined this should be ashamed because I did not coin distribute  and now my damn account is unplayable 81 ovr team with 9k btw thanks for leaving 9k left over for me that’s pretty generous by y’all . I want my 3 million coins back that I worked for . Shame on you EA horrible 

[EA_Illium · Accepted solution]

Hi @faradmir12345393,  

We are unable to assist with BAN disputes or provide information on Answers HQ. You will want to fill out this online forum to reach out to our TOS team for further assistance.  

If you have checked your Ban History, please note not all Bans may appear here. If you have further questions about Bans or investigations I would recommend checking out our Help Links below. 

• How EA bans and suspensions work    
• Investigate your banned or suspended account    

Thanks!    

[EA_Illium · Accepted solution]

Hi @faradmir12345393,  

We are unable to assist with BAN disputes or provide information on Answers HQ. You will want to fill out this online forum to reach out to our TOS team for further assistance.  

If you have checked your Ban History, please note not all Bans may appear here. If you have further questions about Bans or investigations I would recommend checking out our Help Links below. 

• How EA bans and suspensions work    
• Investigate your banned or suspended account    

Thanks!    

[Boyyyyygggg]

@faradmir12345393 Same and it took my 95 deebo

[Doughboy_tecca]

@faradmir12345393 Same I want my coins back

[Dady1230]

EA sports I got off of the game for a day and I came back on and all of my players were missing except BND players can y’all plz look into it and get me my players back 

[Dady1230]

@faradmir12345393 They took all of my players my team was a 94ovr

[EA_Illium]

@Dady1230 you will want to reach out to our support at: help.ea.com

for missing items, if anything was removed due to an action on your account please see the information I posted above.

[Megatron81223]

@EA_Illium kudos

[Megatron81223]

@Dady1230 I bought a team starter pack and didn’t even get the players I got the coins and they took all 3.1 mil I had they need to get they stuff together

[Megatron81223]

@faradmir12345393 they took my coins I had 3.1 mil and I bought a team starter pack they gave me the 100k but didn’t give me the players