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Winning on pro clubs but get a loss when internets on 100%

by jonnypratt7
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Winning on pro clubs but get a loss when internets on 100%

★★★★ Newbie

This needs to stop now, me and my mate are in division 2 on pro clubs and we was winning a game but then got a loss but both our internet has a perfect connection and this happens frequently which make us loose games when we’ve actually one them this needs to stop its ruining the game.

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Accepted Solution

Re: Winning on pro clubs but get a loss when internets on 100%

Community Manager

Hey @jonnypratt7 it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

It'll take you a couple of minutes to do them all but please do take the time and do them all.

 

Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.

 

Darko

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Re: Winning on pro clubs but get a loss when internets on 100%

Community Manager

Hey @jonnypratt7 it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

It'll take you a couple of minutes to do them all but please do take the time and do them all.

 

Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.

 

Darko

Message 2 of 2 (38 Views)

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