Re: Windows 10 r5apex.exe error based on EasyAntiCheat

by -Jun_Beast-
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Original Post

Re: Windows 10 r5apex.exe error based on EasyAntiCheat

★ Pro
Send Easy Anti Cheat a ticket they may have a more personal approach if you still experience this after some time:
https://www.easy.ac/en-us/support/apexlegends/issues/guide/

Easy anti cheat recommends a Malwarebytes scan:
https://www.easy.ac/en-us/support/apexlegends/guides/malware/

What issue are you experiencing atm? Is it the webio.dll?
Message 11 of 16 (1,184 Views)

Re: Windows 10 r5apex.exe error based on EasyAntiCheat

★★ Novice
Sorry for the delay. The issue is the webio.dll being an untrusted system file. I actually used Malwarebytes can and did no work for me :/ I'll send a ticket and see if they can help me out.
Message 12 of 16 (1,165 Views)

Re: Windows 10 r5apex.exe error based on EasyAntiCheat

★★ Novice
Ok, so I am able to finally get rid of the specific Untrusted system file. However the first Error I am getting is the initial one with, "We've noticed your computer is offline. To activate your game on this computer using your EA account, you'll need to connect to the Internet."
Message 13 of 16 (1,153 Views)

Re: Windows 10 r5apex.exe error based on EasyAntiCheat

[ Edited ]
★ Pro

https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

Try that

 

Side what i've found maybe try this:

https://www.youtube.com/watch?v=EbxxQNbiR4o&feature=youtu.be

 

Also check if you can ping ea servers (u can use msdos) :

Ping

easo.ea.com

 

And/or ping your region:

 

  • East Coast: 159.153.92.28
  • West Coast: 159.153.68.252
  • Europe: 159.153.72.252
Message 14 of 16 (1,141 Views)

Re: Windows 10 r5apex.exe error based on EasyAntiCheat

[ Edited ]
★ Novice

@GeeksireFor those using Windows 10, its the Windows 10 build version issues and my solution is to update Windows 10 build version. I downloaded and installed Windows 10 v1903 build 18362 and SOLVED.


1) Download the AIO here http://allpcworld.com/windows-10-rs6-aio-v1903-build-18362-october-2019-free-download/

2) Extract the ISO file

3) Run setup

4) Wait until the setup finishes and windows bootup automatically

5) Download and install APEX LEGENDS

6) Restart pc

7) Run APEX LEGENDS

Message 15 of 16 (930 Views)

Re: Windows 10 r5apex.exe error based on EasyAntiCheat

★★ Novice
@Geeksire i did the solution that is told by lot of ppl like server repair apex repair and compatibility but nothing change so i did is exit steam and restart steam or like just exit steam and open apex form desktop shortcut this always do the job for me idk for others but maybe try it
Message 16 of 16 (514 Views)