Will not allow me to get my lvl 100 battle pass

[Lugent45]

I understand that the season is over. I however have an issue with the battle pass. I can not get past the tab to access the store because it is frozen on the lvl 100 gift. I play on a ps4 and yes I ha e uninstalled and reinstalled. I would like the get the second season but cant if I can not access the store tab