February 2021
I think it's a 'feature' these days. Prior to the once a month event in the town hall, the doors get closed and you can't enter until the next event starts. (usually the first or second Tuesday of the month). I really hate this, because I can't redeem any stars earned while the doors are closed. Once I hit 200 stars, I just pretty much quit playing, until the doors get opened again. I hope this is what you meant and hope this helps.
February 2021
@Raven31506 @centurion_sh0t @imdtarget
Thank you for the information shared, I was able to share this with the team, and they advised it should be open can everyone confirm this?
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February 2021
The town hall is now open. Thank you for your help.
Does the town hall usually give a countdown for the events? Or does it always say "unknown time remaining" until the next event?
February 2021
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
August 2022
Hi, Im having the same issue. The town hall shows time ledt till opens....unknown".
Im playing in ps4 console.
Pls help me out.