Banned [ Edited ]

[duncan202020]

Did you ever get a response from EA about this? The same ban just happened to me on my one and only account that I have. I have been trying to get in touch with someone at EA that will actually listen to me but I get in touch with anyone

This the same thing that happened to me. I no idea why I am banned but they keep sending me emails saying they made the correct decision. Did you ever get this resolved?

@shepardbreed did you ever get this resolved?? My account was recently banned as well and everytime I put a case in they say that they made the correct decision.

@charly11victoria Did you ever get a response from EA about this? The same ban just happened to me on my one and only account that I have. I have been trying to get in touch with someone at EA that will actually listen to me but I get in touch with anyone

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[shepardbreed]

@duncan202020 To this day bro, I still haven’t received a lift. I’m coming to the conclusion that madden doesn’t really care about their community! They rather steal and run besides figuring out an agreement!

[duncan202020]

@shepardbreed have you tried calling them? I've called the past 2 days and I honestly feel like they have my number blocked because I call now it tells me that they don't have representatives available. EA is a jock, I literally wouldn't be mad if I actually did something to exploit the game, but I literally don't do anything but play the game.

@socomkid24 did you ever get this resolved??? I have recently been banned the same way and can't get a response from anyone

@Anonymous they banned you because its technically called "coin distribution" if your friend sends your coins in anyway in this game. I even got banned for it 3 days ago and I've literally never helped a friend out or sent coins to anyone

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[SteveRouse2022]

This is exactly what just happened to me and what happened on Madden 22 four times. Three times they overturned it after appealing but not the final time. 

I just had $2,000,000+ disappear and my auction house is locked along with the banned email I just received. 

“coin distribution” is something I don’t even know know to do or what it is 

someone said it’s bots / AI that thinks we cheat when we buy low and sell high. 

my actual problem is this - almost everytime we appeal and they respond, it’s an auto response of “we

investigsted and we will mot be removing the ban. We were right to bam you for breaking the rules. 

how do we get ahold of an actual person that will listen and calmly research to determine we didn’t do it? There has to be enough strings of code to investigate  and prove we didn’t do this. 

[Ramo190502]

Beni neden bağladınız sorun nedir

[Monkeyboots36]

In your banned account you can download your information, it is the only thing you can actually still do when banned, in there you can see what happened. This is how I found out how people tried to hack my account from tunesia en Turkey. This is apparentely the reason for banning me. Not sure why they coudn't tell me this. When making a ticket, choose hacked and avoid using the words blocked or banned, cause this will trigger an automatic system which will give you an automatic answer.

I succeeded and finally a REAL person is checking my case. 

[julesmcd]

thank you. this is great information. should be high lighted more prominently. still trying to work out how i triggerd match cheating ban on my PC

[nfsplayer0402]

in need fire speed I got banned for no reason even though I just got the games.

[EA_Lanna]

Hi folks,

I appreciate you reaching out to us, but I'm afraid we can't assist with account bans here on Answers HQ. It would be up to the Terms of Service team to review the account and see if the ban can be lifted. Please follow the steps I linked min my earlier post for more on how to send in an appeal to that team.

If they determined that the ban should remain in place, I'm afraid that means the account will stay banned. Since this isn't something we can assist with directly, I am going to lock this thread.

- EA_Lanna