Re: Why is it that apex legends servers are never reliable?

by EA_Aljo
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Why is it that apex legends servers are never reliable?

★★★ Newbie

I love playing apex but what I don’t love is sitting at a loading screen for 45 minutes trying to get in, restarting my system multiple times, restarting my router multiple times, switching to a wired connection and still “Lost connection to EA servers, for being a “powerhouse” in gaming your servers are still trash and make it less than worth it to try and play your games.

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Re: Why is it that apex legends servers are never reliable?

Community Manager

@Broseidon155 

 

Just to make sure you've thoroughly power cycled, please try these steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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Re: Why is it that apex legends servers are never reliable?

Community Manager

Hi there, @Broseidon155 

 

Thanks for reaching out. We can go through some connection troubleshooting. First, which platform are you playing Apex Legends on? Also, after switching to a wire, did you power cycle your modem/router and console? That should have been done. Thanks!

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Re: Why is it that apex legends servers are never reliable?

★★★ Newbie

PlayStation is the platform, and yes I rebooted everything after switching to the wired connection, I checked status of both PlayStation and EA both said servers were running, but still couldn’t get on.

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Re: Why is it that apex legends servers are never reliable?

Community Manager

@Broseidon155 

 

Just to make sure you've thoroughly power cycled, please try these steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

Aljo.png
Message 4 of 4 (40 Views)