Why didn't i get the pack opening after i bought a heirloom?

[Arhocks]

I just got super lucky and got an heirloom after like 50 packs. I bought tha bloodhound heirloom, but i didn't get the animation of it opening up and showcasing what i got. That kinda made the experience kinda bad. I hope this doesn't happend if i get another heirloom.

[EA_Atic]

@Arhocks  Can you do a bug report here: https://answers.ea.com/t5/Bug-Reports/bd-p/apex-legends-bug-reports-en

It helps us to track the issue. 

Thanks!

/Atic