June 2021 - last edited June 2021
Since this update I've been getting connected to Asian servers even tho I'm in the uk and when the game loads its only matchmaking with 2 or 3 other people Max what is going on also all it says is 1 person in Queue???
Solved! Go to Solution.
June 2021
I see, thanks!
When you have a chance I'd recommend getting in touch with the Terms of Service team so they can review your account. For more info on how to set up a case with them check out the EA Help website.
The TOS team will follow up with you over email as soon as they can.
/Kent
June 2021
Hi @bigfig89,
Which platform are you playing on? Have you tried changing the datacenter at the title screen to see if it lets you play on closer datacenters?
/Kent
June 2021 - last edited June 2021
I've done that and tried all the steps and everything and nothing seems to be working all it says is 1 person in queue and than it connects me to, two or three random Chinese or Hong Kong players with 2 people in a match I've not played the game in over a month
Also when I log into a different account on apex it works fine aboustley np what's so ever
PS4
June 2021
I see, thanks!
When you have a chance I'd recommend getting in touch with the Terms of Service team so they can review your account. For more info on how to set up a case with them check out the EA Help website.
The TOS team will follow up with you over email as soon as they can.
/Kent