Re: Which topic to select on EA Help, for a Guild rename issue?

by And_OneMoreThing
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Original Post

Which topic to select on EA Help, for a Guild rename issue?

★★★★ Novice

Hello,

 

I tried to contact EA support through the Help menu in SWGOH, following this link i found on a similar issue a few days ago: https://help.ea.com/en-us/help/star-wars/star-wars-galaxy-heroes/how-to-contact-support-for-star-war...

 

But i was not able to find the topic that was fitting good enough my issue.

 

This is not a big one ; my guild needs a renaming and even if i am the guild leader, i can't do it on my own.

Can someone tell me what kind of topic should i select to make my request to the support team?

 

(My ally code if needed : 921-237-625, playing on an Android Device)

 

Thank you

Message 1 of 3 (238 Views)

Re: Which topic to select on EA Help, for a Guild rename issue?

@And_OneMoreThing For a name change, I would recommend an online live chat session - that will be much easier to get it done.

As far as categories, maybe go with "missing items" - there's not a category for name change, so don't worry about it. Just don't select Bug Report or live support isn't really an option.
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Message 2 of 3 (205 Views)

Re: Which topic to select on EA Help, for a Guild rename issue?

★★★★ Novice

Thanks a lot for your answer.

 

I'll try this right away.

Message 3 of 3 (192 Views)