October 2017
I spent $20 plus tax on crystals and I never received it and I was charged for it. I posted about the bug issue a few days ago about the crystal purchasing timing out and y'all never did anything about it, but I would love to get what I was just charged for.
October 2017 - last edited October 2017
@Merkster504 The Anthem forum is not the right place for this thread. Since I don't know what game this is about (you didn't indicate it), I can't move this thread, so I'm locking it. I'll leave this here a little while so you can read my reply, but I (or someone else) will be deleting this soon.
Please post a new topic in the appropriate subforum.
@Merkster504 wrote:
I posted about the bug issue a few days ago
This is your only thread on this forum. I assume you also posted that in the wrong place and it got deleted.
October 2017
@Merkster504 Hey, you appear to be a Galaxy of Heroes player so I've moved your post here. You can wait a while, perhaps there's just a delay in the delivery, but if the crystals don't come within 24 hours please reach out to support.
Thanks for the post. Hopefully the crystals show up on their own shortly, but if not an agent should be able to help out.