Where is my old Bioware account?

[lakimdesjaak]

Hi,

I have the same issue as this person over here:

http://answers.ea.com/t5/Origin/How-to-get-my-old-Bioware-account/td-p/1554957

I had a Bioware account a long time ago with Mass Effect 2 and DLC on it. Can I somehow 'reclaim' these to my Origin account?

The link in the topic above no longer works.

Any suggestions where to ask?

Cheers.

[EA_Kristi]

@lakimdesjaak 

Please contact an Advisor and they should be able to check your accounts to see what can be done:

1. Click on the following link: https://help.ea.com/en/contact-us/ (once there make sure that your country is correctly selected in top left hand corner of Help.EA.com)
2. Find the affected game (if it's an account issue select Origin) and select Next
3. Select your platform and then 'Next' 
4. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
5. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

Let us know if you run into any issues with this!

- Kristi