Apex Legends - Unfair Ban

[Absher00]

@EA_Barry you say this but nothing i try works cause this gives me the digital run around. i want my account back. i see this as theft. ive sent numerous emails. i havent gotten any real help and its very evident that you do not care about your consumers. i havent done anything to get banned and now my account with in app purchases is gone because you guys messed up and wont make it right.

[Absher00]

at least fortnite never stole from me and gave me a false ban to cover up the fact that they screwed over a paying fan

[aim_with_my_eye]

So i am asking again to un-link my banned EA account from the Steam account. I can not do it myself, because i have not ability to manage account while it's under suspension. I recieved only automated responses for my requests to the  support team 4 times. Because of your unable to perform its task support system i can not choose any contact support options but "suspended account", which leads to the automated response. You customer service is useless and does not give a thing about requests. Considering EA policies and actions in the last 2 years I already decided to never buy any of EA products anymore, so give me the some rest of  "your account is blocked" non-removable table in the singleplayer. Thank you(for nothing).

[EA_Darko]

Hey @aim_with_my_eye our live support team would not be able to assist you in unlinking accounts in order to get around a ban. 

Darko

[Js1368]

@EA_David I don't even understand why am I banned when I didn't even log in to the game for 2 days straight, and got banned today for no reasons, Emailed the EA HELP, hope they would resolve my issue.

[BigDaddySugarPuF]

Did you find a resolution??

As I a am also banging my on Customer service Wall of silence 

[Illegalistic]

I was inactive for about 2 years. I decided to come back a few months ago and was greeted with the ban notice. I sent out 3 appeals and all I got back was just that they would not reverse their decision...

I am very confused. I do not understand why I was banned.

Furthermore, I have zero ban history. On my account, someone created an appeal in Russian back in 2019, which I do not understand how no one would suspect that maybe I was hacked as it would show that the IP was from a different location...

Does anyone else here also encounter the same problem?

Could an actual staff from the Term of Service review my case? I feel like I am being overlooked here.

[randyshin9527]

Hello sir,

I joined the APEX membership very early, but I didn't play this game because of my busy work, until I became addicted to this game when I was free in the past two weeks.

If you check through the game log, you can see that I have played a lot of hours in the past two weeks, and I even considered recharging this game.

But unfortunately when I was playing APEX yesterday I wasn't sure if it was a problem with my internet or something suddenly happened to my computer,

I couldn't operate normally for about 1-3 minutes. I think my account may have been banned because my character was reported by other players for stalling in the game

I have never opened any hacker tool. If EA official has any program that can scan or check computer hacker tool, I am willing to cooperate with the official to investigate my computer.

and I also tried to help through EA help but couldn't get help..

PLEASAE I hope EA official can help to assist in the investigation 

Thank you..

BR,

Alex

[udwfb7lxz39]

I love that EA just doesn’t care.  So many people have this issue, yet the answer is “contact the Terms of Service Team.”  I bet there is no terms of service team.  They just hand out bans and nothing ever gets resolved.  If you get a ban, kiss your EA Account goodbye because they don’t care.

Can’t unlink your account and start a new one.  The only way to play your games again is to start over completely.  For me, that means starting a new PSN Account, I’ve had my current account for about 20 years so all that history is lost.

EA is such a joke.  No one actually works there.

[wasd75315900]

@EA _大卫 Hi, I hope you're doing well, Because of the unsuccessful login, I had to repeat the same password reset dozens of times to log in successfully. Until today, I saw an email sent to me by ea on June 30th, saying that my account frequently resets the password and disables my Apex game. I am very innocent and very sad. Why do I need to bear this mistake? I don't want to repeat the password change dozens of times every time I log in to barely log in. I really want to vomit, why is it like this, why should I bear this pain and bear this mistake