unban apex legends

[CodexLeave]

@EA_Darko my account got disabled today and i dont know why i just want to know how long it will last? please help

[EA_Darko]

Hey @CodexLeave you will need to speak with our TOS team using the steps I posted above.

Darko 

[reddy234]

My account was banned I don't know reason so do that steps you shownub above and I got email thato. We take right decision but why I don't know till now my account was in ban they not unban me it's may be 45 days please unban me or tell me a particular date when it will unban until l I will play other games 

[EA_Darko]

Hey @reddy234 you will need to direct any TOS related questions to our TOS team using the steps I posted above.

Darko 

[thatjuice48]

@fec804fced3a6b7887d565289d4dd92e have they replied to you?

[TaskForce19]

I did these steps and got an email back that was just a template response telling me that my account is banned for breaking EA's gameplay rules when I was hacked from someone in Asia who then used my account to win 3 games in Apex. Is there a way to talk to an actual person instead of getting just a robot response?

[Aiyolia]

Having the same issue here, my account is banned since a month and a half and I have made a reclamation one month ago ...

No news at all from EA, don't even know if it's under review.

Tried to do 5 tickets or asking them to do something.

No answer at all ...

[Maslij]

This has happened to me too.

My account was hacked, then consequently banned, without any notification.

I submitted a ticket on the 6th of November and still haven't got a response.

This is extremely frustrating and a terrible way to treat paying customers.

[EA_Darko]

Hey all, we are not able to assist with any account issues on AHQ, as such if you have a TOS sanction on your account then you will need to appeal it using the steps I posted above.

Darko 

[HoldMyBeer415]

@Maslij Same here. I just got banned today when I tried logging on. I noticed my KDR was higher than usual and average damage was higher than usual. A ton of my crafting metals are gone and apex coins. I’m in a club and in the timeline it shows my gamer tag in some Asian server getting 1st and 2nd place finishes a couple days ago ?!? I wasn’t even playing for a couple days because of the holidays.