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Re: Weekly Objective TOTS Rice assist not register

by EA_Cade
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Original Post

Weekly Objective TOTS Rice assist not register

★★★★ Novice

For the TOTS Rice, I was finally able to assist the 15th on the last match of the Squad Battles. At the ending, it seems like the server is slow as I need to wait for about 40secs to 1minute in order to get to the main menu. However, the 15th assist was not register for me and now I left 14/15 assists for the objective. I already checked before match ending that I assist with English player (Dele Alli) on the World Class difficulty.

Please help me with this problem.

Message 1 of 8 (86 Views)
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Re: Weekly Objective TOTS Rice assist not register

Community Manager

Sorry to hear that @pee430. Is there any way you can get us a video of you assisting with an English player so we can track the objective not updating as it should?

-EA_Cade
Message 2 of 8 (76 Views)

Re: Weekly Objective TOTS Rice assist not register

★★★★ Novice

The match has already ended. Is there anyway that I can get the replay of the ended match?

I didn't record as I didn't expect this to happen. However, the score is still there.

Message 3 of 8 (71 Views)

Re: Weekly Objective TOTS Rice assist not register

★★★★ Novice
Please let me know what I can corporate with you to help fixing this issue.
Message 4 of 8 (58 Views)

Re: Weekly Objective TOTS Rice assist not register

Community Manager

@pee430 If you weren't recording at the time you won't be able to get anything from that match, you would need to complete the objective in a new match.

-EA_Cade
Message 5 of 8 (51 Views)

Re: Weekly Objective TOTS Rice assist not register

★★★★ Novice

Unfortunately, that was my last match from the Squad Battles and I was able to complete the assist at the last minute. If I didn't really complete the quest, I wouldn't try to post it here as I should get it. 

Is there anyway that you can help to get this solve?

 

Thank you for your support.

Message 6 of 8 (49 Views)

Re: Weekly Objective TOTS Rice assist not register

Community Manager

@pee430 I have no way to grant content to your account over AHQ I'm afraid. 

-EA_Cade
Message 7 of 8 (37 Views)

Re: Weekly Objective TOTS Rice assist not register

★★★★ Novice
Then there won't be any solution for the problem right?
Message 8 of 8 (33 Views)

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