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Re: Webapp/companion FIFA 20 says I don't have a FUT club?

by holmes942
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Webapp/companion FIFA 20 says I don't have a FUT club?

[ Edited ]
★★ Novice

D8C20906-6E29-4DB4-8058-AD6D696A99FD.pngI’ve got a problem, if i login on my Ea account i get this, why do i get that? I’ve played FIFA 19. So I think that that not the problem is.

I play FIFA at a Xbox one

Message 1 of 10 (9,418 Views)
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Can’t login to FIFA 20 Companion app in IOS

★ Novice

Please Help..this is the 3rd day I’ve tried to link to FIFA 20 Companion app but it still keeps saying I don’t have a FUT20 club but I do. Is there something wrong?

Message 2 of 10 (9,381 Views)
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Re: Webapp FIFA 20 problem

Community Manager

@brianRosmalen 

 

You're likely logging into the web app on a different EA account than what your Gamertag/PSN ID is linked to. Here is how to find the email address associated with your EA account: https://help.ea.com/en-us/help/account/find-your-ea-account-email-address-using-your-game/

Message 3 of 10 (9,347 Views)
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EA companion app error ' It looks like your EA account doesn't have a FUT 20 Clu

★ Novice

Hi , 

 

I have just downloaded the Companion APP for my son, and I have logged into to the APP but i get this error message

 

It looks like you EA account doesn't hav a FUT 20 Club. In order to use the FIFA Companion APP or Web APP, you will need to create a FUT 20 Club on you console or PC.

 

What does this mean?  My son has had a team he created in FIFA 17, using it through FIFA 18, 19 and now 20 on XBOX One.  I have checked in 'Customise/Account setttings' and the email address in there is the same as the email address being used on XBOX and APP.  So not sure why there wouldn't be notice of a team. 

 

The team he created is this not a FUT 20 Club?  Does this mean he has to loose all qualities/team assets from FIFA17 onwards?

 

Any ideas would be most helpful. 

 

 

Message 4 of 10 (8,958 Views)
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Re: Webapp FIFA 20 problem

★ Novice

That is not the case, I have checked on Xbox and APP  and for that matter the login to this forum and I am using the one email address. 


See here: https://www.screencast.com/t/rioCGB3nZb this is email address on Xbox.

See here: https://www.screencast.com/t/lGBh2oII this is email address i use to login to APP

 

And this is the error message: https://www.screencast.com/t/buUn2RF0XA

 

So what have I missed? The email accounts are identical,  is it possible that there is more than one account on the same email address? 

 

The reason I ask is that my send logs in with a ID 'Springmist@£@R' can't remember the exact idea. Even so when we view the profile the wood3e2@ email address is the email address for that account

Message 5 of 10 (8,908 Views)
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Re: EA companion app error ' It looks like your EA account doesn't have a FUT 20

★★ Newbie

Were is account settings

Message 6 of 10 (8,449 Views)
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Re: Webapp FIFA 20 problem

★★ Newbie

good mornıng but not to me. ı played all night then wake up take a look at my glorıou but average team ın the breakfast in the fut companıon . and then an error happens and ı cant see my team. ı restartes the app and see the same screen and believe me i nearly had a heart attack!!!! my heart pressure volüme level is 125 now!!! please help me with this problem. i dont enter the app from another phone just my ordınary phone!

Message 7 of 10 (7,367 Views)
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Re: Webapp/companion FIFA 20 says I don't have a FUT club?

★★★ Newbie

I have exactly the same problem, started few minutes ago on mobile version (Android) and Web version too.

Message 8 of 10 (7,287 Views)
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Re: Webapp/companion FIFA 20 says I don't have a FUT club?

★★ Newbie

Seems that EA is doing some maintenance.

https://twitter.com/EAFIFADirect/status/1278168953211154432

Message 9 of 10 (7,250 Views)
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Re: Webapp/companion FIFA 20 says I don't have a FUT club?

★★ Newbie

Thank God cause I was about to loose it 

Message 10 of 10 (7,193 Views)
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