You're likely logging into the web app on a different EA account than what your Gamertag/PSN ID is linked to. Here is how to find the email address associated with your EA account: https://help.ea.com/en-us/help/account/find-your-ea-account-email-address-using-your-game/
I have just downloaded the Companion APP for my son, and I have logged into to the APP but i get this error message
It looks like you EA account doesn't hav a FUT 20 Club. In order to use the FIFA Companion APP or Web APP, you will need to create a FUT 20 Club on you console or PC.
What does this mean? My son has had a team he created in FIFA 17, using it through FIFA 18, 19 and now 20 on XBOX One. I have checked in 'Customise/Account setttings' and the email address in there is the same as the email address being used on XBOX and APP. So not sure why there wouldn't be notice of a team.
The team he created is this not a FUT 20 Club? Does this mean he has to loose all qualities/team assets from FIFA17 onwards?
Any ideas would be most helpful.
That is not the case, I have checked on Xbox and APP and for that matter the login to this forum and I am using the one email address.
See here: https://www.screencast.com/t/rioCGB3nZb this is email address on Xbox.
See here: https://www.screencast.com/t/lGBh2oII this is email address i use to login to APP
And this is the error message: https://www.screencast.com/t/buUn2RF0XA
So what have I missed? The email accounts are identical, is it possible that there is more than one account on the same email address?
The reason I ask is that my send logs in with a ID 'Springmist@£@R' can't remember the exact idea. Even so when we view the profile the wood3e2@ email address is the email address for that account
good mornıng but not to me. ı played all night then wake up take a look at my glorıou but average team ın the breakfast in the fut companıon . and then an error happens and ı cant see my team. ı restartes the app and see the same screen and believe me i nearly had a heart attack!!!! my heart pressure volüme level is 125 now!!! please help me with this problem. i dont enter the app from another phone just my ordınary phone!