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We are sorry but there has been an error connecting to FIFA 21 Ultimate Team

by MR3665
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Original Post

Re: Unable to play Ultimate Team FIFA 21

★★★ Apprentice

OK guys I talked to the support, they don't know about the issue. They will investigate. I asked for the refund, which was accepted. I Have to decide if I buy it again or not now Wink

Message 61 of 1,173 (610 Views)

Re: Unable to play Ultimate Team FIFA 21

★★★ Apprentice
@sosieOfficiel maybe I try to get a refund, too.
I don't think there is a big chance for me since I bought it via steam and steam won't give me a refund but I mean. It's a ea problem. Not a steam problem...
Message 62 of 1,173 (604 Views)

Re: Unable to play Ultimate Team FIFA 21

★ Apprentice

Hello ! Maybe you can help me to understand.

 

I bought fifa 21 yesterday, loyalty edition, and like you i have the same problem when i'm launching FUT.

I see that a lot of you speak about EA play and this is here where i'm not sure.

 

In order to play with the loyalty edition, we don't need to subscribed to ea play ?

 

 

Message 63 of 1,173 (603 Views)

Re: Unable to play Ultimate Team FIFA 21

★★★ Apprentice

No. The issue is the Loyalty Edition which does not allow you to connect to FUT servers

Message 64 of 1,173 (601 Views)

Re: Unable to play Ultimate Team FIFA 21

★ Apprentice

Thank you !

 

I think i'll just ask for a refund and maybe buy the normal edition ...

It's sad to see that EA is not able to help with their own game

Message 65 of 1,173 (599 Views)

Re: Unable to play Ultimate Team FIFA 21

★★★★ Novice
@PandaBabou Same problem for me. How much time to got refound?
Message 66 of 1,173 (566 Views)

Re: Unable to play Ultimate Team FIFA 21

★★★★★ Newbie
@Jesuselcarrito they said 3-5 days
Message 67 of 1,173 (563 Views)

Re: Unable to play Ultimate Team FIFA 21

★ Apprentice
@Jesuselcarrito A few days I guess
Message 68 of 1,173 (562 Views)

Re: Unable to play Ultimate Team FIFA 21

★ Apprentice

I am just stop talking with EA supporter...
He said: "There is a known issue about not being able to connect to FUT, but our team is working to fix it and you will be able to access FUT as soon as possible."

Too many peaple have the same problem so its not problem on ours side but its problem EA. I am pretty sure if i delete fifa2021 loyalty edtion and buy again EA play it will work perfectly.

If EA was a pro-customers company they give us a version which we could play normally or even EA play for the time when they try fix it :/

Message 69 of 1,173 (548 Views)

Re: Unable to play Ultimate Team FIFA 21

★★★★ Novice
@Bazancik101 yes, but we will lost this futchampions and nobody help us.
Message 70 of 1,173 (642 Views)
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