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We are sorry but there has been an error connecting to FIFA 21 Ultimate Team

by MR3665
Reply

Original Post

Re: FIFA 21 UT Wont Launch

★★★ Novice
@EA_Cade It did not work
Message 10 of 1,173 (2,489 Views)

Re: FIFA 21 UT Wont Launch

Community Manager
Thanks,

Did either of you have any of the rewards from the Turkish Republic Day SBC's active?
Aljo.png
Message 11 of 1,173 (2,170 Views)

Re: FIFA 21 UT Wont Launch

★★★ Novice
@EA_Cade I didn't do the SBC
Message 12 of 1,173 (2,167 Views)

Re: FIFA 21 UT Wont Launch

★ Apprentice

No I didn't do the SBC

Message 13 of 1,173 (2,281 Views)

Re: We are sorry, but there has been an error connecting to FIFA 21 UT

Community Manager
Hi @d9i6,

Did you have any of the Turkish Republic SBC items active?
Aljo.png
Message 14 of 1,173 (2,277 Views)

Re: We are sorry, but there has been an error connecting to FIFA 21 UT

★★★★★ Newbie
@EA_Cade No I didn't do any SBCs before
Message 15 of 1,173 (2,273 Views)

Re: We are sorry, but there has been an error connecting to FIFA 21 UT

Community Manager
Thanks all,

Can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear
Aljo.png
Message 16 of 1,173 (2,266 Views)

Re: We are sorry, but there has been an error connecting to FIFA 21 UT

★★★ Novice
@EA_Cade Still doesn't work
Message 17 of 1,173 (2,258 Views)

Re: We are sorry, but there has been an error connecting to FIFA 21 UT

★ Apprentice

Still did not work for me

Message 18 of 1,173 (2,235 Views)

Re: We are sorry, but there has been an error connecting to FIFA 21 UT

Community Manager
Thanks all,

Please reach out to an advisor here http://bit.ly/EA_Contact_Us so we can get this escalated to an account specialists to make sure this isn't an account issue preventing you from logging in.

Unfortunately, accounts are one of the only things I cannot access on my side.
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Message 19 of 1,173 (2,705 Views)
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