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Re: We are sorry, but there has been an error connecting to FIFA 21 UT

by EA_Cade
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Original Post

Re: We are sorry, but there has been an error connecting to FIFA 21 UT

★★★★★ Novice

The worst thing is that we are writing in a post that is marked as problem solved, those of EA SPORT ANSWER are well wasps

Message 891 of 1,173 (1,564 Views)

Re: We are sorry, but there has been an error connecting to FIFA 21 UT

★★ Novice

Guys!!! I have connected to FUT today after talking with EA Help! They made something and told me to connect. I had to download a patch and it works now! Contact with EA Help because they are solving it now!

Message 892 of 1,173 (1,565 Views)

Re: We are sorry, but there has been an error connecting to FIFA 21 UT

★★★ Apprentice
@DaaFuZn96 Pass us the patch link please friend friend Standard smile
Message 893 of 1,173 (1,551 Views)

Re: We are sorry, but there has been an error connecting to FIFA 21 UT

★★★ Apprentice
@DaaFuZn96 because until he attends to us he helps us
Message 894 of 1,173 (1,549 Views)
0

Re: We are sorry, but there has been an error connecting to FIFA 21 UT

★★ Novice

I don't have any link. He just asked if I was in FIFA. I told him that I wasn't so he made me wait. Suddenly he asked me to log in and when I clicked on the FIFA 21 logo it made me download a patch really fast. I started the game and it worked fine

Message 895 of 1,173 (1,531 Views)

Re: We are sorry, but there has been an error connecting to FIFA 21 UT

★ Apprentice

Ok,so i messaged them on twitter and they made my game,i can play UT now.Try to message them on twitter,Marty was the guy who helped me 

Message 896 of 1,173 (1,487 Views)

Re: We are sorry, but there has been an error connecting to FIFA 21 UT

★★★ Apprentice
@J13-Robert Who should i message?
Message 897 of 1,173 (1,469 Views)
0

Re: We are sorry, but there has been an error connecting to FIFA 21 UT

★★★ Apprentice
@DaaFuZn96 you logged to Fifa Ultimate Team ?
Message 898 of 1,173 (1,309 Views)
0

Re: We are sorry, but there has been an error connecting to FIFA 21 UT

Community Manager

Hey all, 

At this time we have devised a workaround for this issue until it can be resolved via a Title Update later on, if you are playing on Origin and purchased the Loyalty Edition we can now resolve this if you contact us via the help site here and let the advisor know that you purchased the Loyalty Edition and can no longer connect to FUT. 

Unfortunately this is something we have to do on a 1:1 basis, we cannot apply this fix to everyone affected automatically.

 

The root cause of the issue is still under investigation, thank you for your patience so far.

Aljo.png
Message 899 of 1,173 (34,143 Views)

Re: We are sorry, but there has been an error connecting to FIFA 21 UT

★★★ Apprentice
@EA_Cade I am contacting Support right now and they told me they couldn't do that at the moment...so what am i suposed to do? Is somebody lying???
Message 900 of 1,173 (1,195 Views)
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