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Re: We are sorry, but there has been an error connecting to FIFA 21 UT

by EA_Cade
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Original Post

Re: FIFA 21 UT Wont Launch

★★★ Novice
@EA_Cade It did not work
Message 10 of 1,173 (2,797 Views)
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Re: FIFA 21 UT Wont Launch

Community Manager
Thanks,

Did either of you have any of the rewards from the Turkish Republic Day SBC's active?
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Message 11 of 1,173 (2,478 Views)
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Re: FIFA 21 UT Wont Launch

★★★ Novice
@EA_Cade I didn't do the SBC
Message 12 of 1,173 (2,475 Views)
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Re: FIFA 21 UT Wont Launch

★ Apprentice

No I didn't do the SBC

Message 13 of 1,173 (2,589 Views)
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Highlighted

Re: We are sorry, but there has been an error connecting to FIFA 21 UT

Community Manager
Hi @d9i6,

Did you have any of the Turkish Republic SBC items active?
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Message 14 of 1,173 (2,585 Views)
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Re: We are sorry, but there has been an error connecting to FIFA 21 UT

★★ Apprentice
@EA_Cade No I didn't do any SBCs before
Message 15 of 1,173 (2,581 Views)
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Re: We are sorry, but there has been an error connecting to FIFA 21 UT

Community Manager
Thanks all,

Can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear
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Message 16 of 1,173 (2,574 Views)
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Re: We are sorry, but there has been an error connecting to FIFA 21 UT

★★★ Novice
@EA_Cade Still doesn't work
Message 17 of 1,173 (2,566 Views)
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Re: We are sorry, but there has been an error connecting to FIFA 21 UT

★ Apprentice

Still did not work for me

Message 18 of 1,173 (2,543 Views)
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Re: We are sorry, but there has been an error connecting to FIFA 21 UT

Community Manager
Thanks all,

Please reach out to an advisor here http://bit.ly/EA_Contact_Us so we can get this escalated to an account specialists to make sure this isn't an account issue preventing you from logging in.

Unfortunately, accounts are one of the only things I cannot access on my side.
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Message 19 of 1,173 (3,013 Views)
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