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Re: Apex legends not loading xbox one

by EA_Aljo
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Original Post

Re: Apex legends not loading xbox one

Community Manager

@danielrphipps 

 

I assume you didn't change your gamerpic back to a custom one?

Aljo.png
Message 10 of 1,614 (40,329 Views)

Re: Apex legends not loading xbox one

★★★ Newbie

I literally went through every step I did before and it’s still not working.

Message 11 of 1,614 (40,332 Views)

Re: Apex legends not loading xbox one

★★★ Newbie

No, i left it on the default one

Message 12 of 1,614 (40,332 Views)

Re: Apex legends not loading xbox one

Community Manager

@danielrphipps 

 

At this point, I'm out of ideas as to what could be causing this. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They may have some other suggestions.

Aljo.png
Message 13 of 1,614 (40,319 Views)

Re: Apex won't get past "continue" screen on Steam (unplayable intro l

★ Apprentice

I'm having the same problem. Origin Apex loads and plays perfectly but steam gets stuck on the "infinite continue screen" exactly like you described. The game is unplayable on steam for me

Message 15 of 1,614 (54,269 Views)

Re: Apex won't get past "continue" screen on Steam (unplayable intro l

★★★ Newbie

sam bro. It is so annoying

Message 16 of 1,614 (54,220 Views)

Re: Apex won't get past "continue" screen on Steam (unplayable intro l

★ Apprentice

Yeah same problem here , i tried many things but still I cant play apex on steam. This is some serious bug. Respawn should fix this.

https://imgur.com/gallery/tBuzELe

Message 17 of 1,614 (19,283 Views)

Re: Apex won't get past "continue" screen on Steam (unplayable intro l

[ Edited ]
★ Apprentice

I tried with different steam and EA ID and the game is working perfectly. I think there is some bug with IDs.

Message 18 of 1,614 (19,271 Views)

Re: Apex won't get past "continue" screen on Steam (unplayable intro l

★★★★★ Apprentice

Exactly! Thank you for taking that gif of it.

Message 19 of 1,614 (19,249 Views)

Re: Apex won't get past "continue" screen on Steam (unplayable intro l

★★★ Newbie

I just did exactly what you said you did as well and I am having the same issue. I am still trying to find a solution and if I do I will let y'all know

Message 20 of 1,614 (19,199 Views)
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