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WHAT'S WRONG WITH TRANSFER MARKET ?

by playwithpooom
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WHAT'S WRONG WITH TRANSFER MARKET ?

★★ Newbie

Product: FIFA 19
Platform:PC
What is your gamertag/PSN ID? what's wrong with transfer market
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Transfer Market
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 09/08/19
What time did you see the bug? (HH:MM AM/PM) 19:47
What is your time zone? VST - GMT + 7:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? How do i know ?
What happens when the bug occurs? my player in ultimate team was lost !! i have lost a lot of brazilian player but i got a money back.Then i cheked out the transfer market. I CANT GET INTO TRANSFER MARKET !!! WHAT'S WRONG WITH YOUR GAME ? Now i want to know what's happening with my ID? or it's a bug of your game? PLease fix it!!
What should be happening instead? Read above

That's it in attatched file

Message 1 of 4 (214 Views)

Accepted Solution
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Re: WHAT'S WRONG WITH TRANSFER MARKET ?

Community Manager

Hey @playwithpooom did you check your email account to see if you had received a ToS sanction?

 

The best thing to do is speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

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Message 4 of 4 (74 Views)

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Re: WHAT'S WRONG WITH TRANSFER MARKET ?

Community Manager

Sorry to hear that you are having issues @playwithpooom.

 

That error message can point to a sanction on your account, can you check your email to see if you have had any correspondence from our ToS team?

 

Darko

Message 2 of 4 (163 Views)
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Re: WHAT'S WRONG WITH TRANSFER MARKET ?

★★ Newbie

HI there,

It's no response from your team yet.

Message 3 of 4 (120 Views)
Highlighted

Re: WHAT'S WRONG WITH TRANSFER MARKET ?

Community Manager

Hey @playwithpooom did you check your email account to see if you had received a ToS sanction?

 

The best thing to do is speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Message 4 of 4 (75 Views)
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