We confirmed that a fix was rolled out to the impacted players across all platforms. Once again we apologize for the inconvenience this has caused you and thank you for bearing with us while we worked towards this resolution.
If you are still running into this issue please let us know.
Each time I select MuT it just shows me the intro video. After the madden ultimate team video it shows said message.
Then it kicks me back to the main menu. I have played the other madden games on Xbox but this is the only copy of Madden 19 I have..
Tried repairing - redownloading but no luck.
Would really enjoy to get MUT working, Origin premiere is a deal but now I worry since my account is linked my xbox will be screwed aswell if i rebuy the game on console.
Hey @RIP_Jynxt did you try to log into mut for the first time during the server maintenance?
I think I did that when I finished the Longshot and now there is this stupid bug which makes the game think that we never entered mut even if we did (even if when i did that i couldn't even see my team because servers were down) and so we are stuck
Still not working.
I've contacted the support directly, tried to delete origin cache, nothing.
Now I'm waiting for a response from an EA specialist, but I think the only possible way to solve this is that they delete our teams from their server and let us create a new one...