Help us improve Answers HQ! Take Survey No, Thanks

User Already has a Team

by jac9647
Reply

Original Post

Highlighted
Accepted Solution

User Already has a Team

★★★★ Novice

I've never logged into MUT but every time I try to log now I get the "User Already Has A Team" message and I can't enter MUT.

 

I'm on PC

 

Thanks

Message 1 of 77 (925 Views)

Accepted Solution

Re: User Already has a Team

Community Manager

We confirmed that a fix was rolled out to the impacted players across all platforms. Once again we apologize for the inconvenience this has caused you and thank you for bearing with us while we worked towards this resolution. 

 

If you are still running into this issue please let us know.

 

Roger. 

View in thread

Message 76 of 77 (255 Views)

All Replies

Re: User Already has a Team

★★★★ Novice

Same problem here

 

https://prnt.sc/ke0d6q

Message 2 of 77 (911 Views)

PC - User Already has a Team Error

★★★★ Novice

Each time I select MuT it just shows me the intro video. After the madden ultimate team video it shows said message.

 

http://prntscr.com/ke4wqn

 

Then it kicks me back to the main menu.  I have played the other madden games on Xbox but this is the only copy of Madden 19 I have..

 

Tried repairing - redownloading but no luck.

 

Would really enjoy to get MUT working, Origin premiere is a deal but now I worry since my account is linked my xbox will be screwed aswell if i rebuy the game on console.

Message 3 of 77 (902 Views)

Re: User Already has a Team

★★★★ Novice

Hey @RIP_Jynxt did you try to log into mut for the first time during the server maintenance?

I think I did that when I finished the Longshot and now there is this stupid bug which makes the game think that we never entered mut even if we did (even if when i did that i couldn't even see my team because servers were down) and so we are stuck

Message 4 of 77 (883 Views)

Re: User Already has a Team

★★★★ Novice

I think you might be onto something.

Message 5 of 77 (876 Views)

Re: User Already has a Team

★★★★ Novice

Is it still not working for you? Still same problem for me @jac9647

Message 6 of 77 (823 Views)

Re: User Already has a Team

★★★★ Novice

Still not working.

I've contacted the support directly, tried to delete origin cache, nothing.

 

Now I'm waiting for a response from an EA specialist, but I think the only possible way to solve this is that they delete our teams from their server and let us create a new one...

Message 7 of 77 (819 Views)

Re: User Already has a Team

★★★★ Novice

I'm starting to get pissed off.

 

No one is helping, I want to play MUT as I bought the game, what should I do?

Message 8 of 77 (750 Views)

Re: User Already has a Team

★★★★ Novice

yeah this sucks 4 days and nothing. The only mode i play is MUT and i cant play it. 

Message 9 of 77 (725 Views)

Re: User Already has a Team

★★★★ Novice

I'm having the same problem. I bought EA Access just so I could get the early trial and get a jump on MUT. So frustrating.

Message 10 of 77 (693 Views)

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help