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Urgent. Please Help

by uzirakoonreal
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Urgent. Please Help

★ Novice

I have problem with apex tbh Sorry for my bad English but i make a new account every day and after 20 minutes i get ban. I swear i play legit and iam not good player i hardly kill any one but still i get banned. I tried to wipe my hard reinstalled my OS and reinstalled my NVIDIA graphics but what i get after 20 minutes your account banned : banned. kindly if any one you could help ill be very honored and thanksfull i faith this community is better then steam community.

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Re: Urgent. Please Help

Community Manager

@uzirakoonreal 

 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

 

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

 

Thank you.

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Re: Urgent. Please Help

★ Novice

Sir I get the same coy paste answer every time. if i ask any EA staff they say they don't have that department then why you guys make this channel if you cannot satisfy you customers. I know after this i will get kicked or being abuse but truth is losing my hope in EA support and Apex sadly

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U BANNED ME. I NEVER USE CHEAT ON APEX

★★ Newbie

U BANNED ME. BUT I NEVER USING CHEAT !

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Re: U BANNED ME. I NEVER USE CHEAT ON APEX

Community Manager

You will need to speak to our Terms of Service team @suparsu.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact usat the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

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