Help us improve Answers HQ! Take Survey No, Thanks

Update required battlefield 5

by 5910648
Reply

Original Post

Highlighted
Accepted Solution

Update required battlefield 5

★★★★ Newbie

I cannot play because it say “Update Required You have to download and install this user interface update to play online” then I click update and it does not work. Then I click “not now” and it backs me out. Someone please help 

Message 1 of 9 (1,179 Views)

Accepted Solution

Re: Update required battlefield 5

★★★★ Novice

Found a fix for this. Unfortunately the only way is to fully uninstall and reinstall the game. The updates are done through the reinstallation and the problem goes away.

View in thread

Message 9 of 9 (647 Views)

All Replies

Re: Update required battlefield 5

★★★ Newbie
Me too I don't understand. I go to the game itself and it shows no update. I have the exact same problem. It was first gameshared and I thought that was the problem, so I bought it and tried it again and its still doing it. #sos
Message 2 of 9 (1,117 Views)

Re: Update required battlefield 5

★★★★ Novice

Hi There,

 

Same problem on Xbox One X. There is an audible clicking sound when I press "update" but nothing happens. I then back out and try to go online (press right trigger) but get a message saying "You have lost connection to the EA servers".

 

Any fixes for this at all?

Message 3 of 9 (1,055 Views)

Re: Update required battlefield 5

★★★★ Newbie

still happening was there a fix to this?

Message 4 of 9 (869 Views)

Re: Update required battlefield 5

Hey @OzSFsarge

 

Please try clearing your MAC Address, and doing a hard reset on your Console.

 

Go to Settings, Network, Advanced Settings, Alternate MAC Address, and Clear.

 

Then unplug your console for about 30 seconds or so, and plug it back in.

 

Also, go to Manage Game, and make sure there aren't any Updates available for Battlefield V to be installed.

 

Let us know if this helps.

 

Thanks Standard smile 

_________________________________________________________________________________

Are you looking for a response in your Thread that I responded to? Please tag me @iluminatethesky

▪Did you find my post useful? Please grant + XP✔
▪Did my post solve your issue/answer your question? Please accept as a solution✔

DICE Friend

EA Game Changer

I do not work for EA
Message 5 of 9 (858 Views)

Re: Update required battlefield 5

★★★★ Newbie

I’m having this problem and nothing seems to work 😭. Any suggestions 

Message 6 of 9 (775 Views)

Re: Update required battlefield 5

★★ Novice

Tried these no help

Message 7 of 9 (747 Views)

Re: Update required battlefield 5

★★ Novice
I literally just got the game and have the same issue
Message 8 of 9 (660 Views)

Re: Update required battlefield 5

★★★★ Novice

Found a fix for this. Unfortunately the only way is to fully uninstall and reinstall the game. The updates are done through the reinstallation and the problem goes away.

Message 9 of 9 (648 Views)

fifa-19-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help